Terms & Conditions

1. General

These Terms and Conditions govern your use of bassbetcasino-canada.com and all related services offered by Bassbet Casino. We operate under Curaçao eGaming licence 365/JAZ. By creating an account or using our services, you confirm you are at least 19 years of age (or the legal gambling age in your jurisdiction, if higher) and that gambling is legal in your location.

2. Account Registration

• One account per person, household, device, and IP address.
• You must provide accurate personal information. Providing false information may result in account closure and forfeiture of funds.
• You are responsible for keeping your login credentials secure.
• We may request identity verification (KYC) at any time. Accounts that fail verification may be restricted or closed.

3. Deposits & Withdrawals

• Minimum deposit: C$20. Minimum withdrawal: C$20.
• Withdrawals are processed within 4 hours on average.
• Withdrawals must use the same method as deposits up to the deposited amount. Profits may be withdrawn via any verified method.
• Identity verification is required before first withdrawal.
• We reserve the right to perform enhanced due diligence on large withdrawals.

4. Bonus Terms

• Welcome bonus: 100% deposit match up to C$200 on first deposit.
• Wagering requirement: 30x the bonus amount.
• Wagering must be completed within 60 days of bonus credit.
• Maximum bet while wagering is active: C$5 per spin or hand.
• Real money balance depletes before bonus funds.
• Bonus abuse, including multi-accounting or exploitation of game mechanics, results in forfeiture.
• Certain games may be excluded from bonus wagering or contribute at a lower rate. See the promotions page for current contribution rates.

5. Prohibited Conduct

The following are prohibited and may result in account suspension and fund forfeiture:

• Opening more than one account
• Providing false identity information
• Collusion with other players
• Using automated software, bots, or cheating tools
• Exploiting software errors or glitches
• Any fraudulent payment activity

6. Game Fairness & Errors

All games use certified Random Number Generators. RTP values are tested by independent labs. In the event of a software error, we reserve the right to void affected game rounds and return stakes. Jackpot wins resulting from obvious game errors may be voided.

7. Responsible Gaming

We offer deposit limits, session limits, loss limits, and self-exclusion. We cooperate with national self-exclusion registries where applicable. Problem gambling support: responsiblegambling.org.

8. Privacy

We collect and process personal data as described in our Privacy Policy. We do not sell personal data to third parties. Data is processed for account management, AML compliance, and service improvement.

9. Changes to Terms

We may update these terms at any time. Continued use of our services after changes constitutes acceptance. Material changes will be communicated via email to registered accounts.

10. Governing Law

These terms are governed by the laws of Curaçao. Disputes may be referred to the eCOGRA Alternative Dispute Resolution service. We aim to resolve all disputes within 30 days of receiving a formal complaint.

Contact

For questions about these terms, contact us at [email protected] or via live chat in your account. To access your Bassbet Casino account, return to our homepage.